Privacy Policy for Livegap Charts

Effective Date: 15 May 2025

Livegap Charts ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our web application, including via the Microsoft Store.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you create an account, we collect your name , email address and any charts you save to your account.
• Usage Data: Includes device type, browser type, operating system, and interactions with the app (anonymized).
• Cookies and Local Storage: Used to store preferences.

2. How We Use Your Information

• To create and manage your Livegap Charts account
• To allow you to save and access your charts online
• To provide technical support
• To improve our services based on anonymous usage data
• To send important updates or service-related emails

3. Data Storage and Security

Your data is stored securely on our servers. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

4. Sharing of Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers (e.g., hosting, analytics, or email services) only as necessary to operate and improve our service, and always under strict confidentiality agreements.

5. Third-Party Services

We use the following third-party services:

• Google Analytics – for anonymous usage statistics
• Google Ad Manager – for non-personalized ads
• Email service providers – for account notifications and support replies

6. Your Rights and Choices

You have the right to:

• Access and update your personal data
• Delete your account and stored charts at any time
• Request data export or correction

To exercise any of these rights, contact us at [email protected].

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, your data will be removed from our servers within 30 days.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. If we discover such data has been collected, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a new effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]
• Website: https://charts.livegap.com